Why Have TomTom put a block on Voice Control on the Go 6100?

peebee59

I might be simple but I can't understand why, because some boffin within TomTom's programming department has chosen to call it English (United Kingdom) on the 6100 and English (British) on others, the Go 6100 cannot be voice controlled! I thought safety was supposed to be a priority for developers. Does anybody, including TomTom senior staff, have a solution or even valid reason for this basic error please?

YamFazMan

Hi
@peebee59

Are you using a Computer Voice... Serena or Malcolm In the UK

Also Check....
Tap 4Dot (.... Menu)
On the latest NAV4 or NAV5 (Wi-Fi) Devices its really easy to have fat finger syndrome and tap one of the sound Icons when swiping through the menus


ATB YFM

Niall

@peebee59

Are you using either voice "Serena" or "Malcolm"? As these are the only voices that can be used for English voice control

YamFazMan

Hi
@peebee59

Are you using a Computer Voice... Serena or Malcolm In the UK

Also Check....
Tap 4Dot (.... Menu)
On the latest NAV4 or NAV5 (Wi-Fi) Devices its really easy to have fat finger syndrome and tap one of the sound Icons when swiping through the menus


ATB YFM

peebee59

Thanks Guys
Why I had to ask on this forum rather than TomTom making this much clearer I don't know, but so be it.

I've downloaded Serena as Malcolm is not given as an option on My Downloads.

Unfortunately the machine recognised only 1 of 20 or so addresses in the UK I tried to input, giving wildly different answers to literally ALL of the others to what I was asking for, no matter how casually and "normally" I spoke, but at least it now works and can be used for some more basic commands, if not actual directions. Thank you both for your very quick responses and help!!