How can I get the voice commands back?
wayneliggins
Posts: 2 [Apprentice Traveler]
Since the last iPhone7 update, the voice commands aren't working on my mobile app.
I've restarted my phone and checked all the settings.
I've restarted my phone and checked all the settings.
0
Best Answer
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DougLap
Posts: 5,419 
Superuser
Hi @wayneliggins
Assuming when you press menu you have checked that the Speaker icon bottom Left has not got a cross in it and the Voice Icon second from Right has not got a Line through it.
If they are okay there has been the odd report similar to yours where it has been found that if you Press the + Volume Button on the Phone when you would expect a voice to be speaking this can cure the problem.
Doug11
Answers
Assuming when you press menu you have checked that the Speaker icon bottom Left has not got a cross in it and the Voice Icon second from Right has not got a Line through it.
If they are okay there has been the odd report similar to yours where it has been found that if you Press the + Volume Button on the Phone when you would expect a voice to be speaking this can cure the problem.
Doug
Just to confirm was it the Pressing of the Volume key that resolved it. This as I say is something that has been seen before but not often.
Thanks for letting me know you are okay now.
Doug