How to activate live traffic?

AlexandruUK

I`ve purchased the live traffic and it does not work.
My device`s serial number is: ZAxxxxxxxxx17 (i think that`s letter L between 7 and 0)
Order number: 40xxxxxxx04
Please help.



Mod edit: Please don't post private or personal information on a public forum. Thanks!

VikramK

Hi @AlexandruUK

Could you do a factory reset, login again with you account on the device to activate the services.

Factory reset- Main menu- Settings-System-Reset device(Please backup your saved places using MyDrive before you do the reset)

Should you still find issues with connectivity then please contact the customer service for advise.

Regards
Vikram