How to activate live traffic? — TomTom Community

How to activate live traffic?

AlexandruUKAlexandruUK Posts: 41 [Outstanding Wayfarer]
I`ve purchased the live traffic and it does not work.
My device`s serial number is: ZAxxxxxxxxx17 (i think that`s letter L between 7 and 0)
Order number: 40xxxxxxx04
Please help.

Mod edit: Please don't post private or personal information on a public forum. Thanks!


  • VikramKVikramK Posts: 11,166 Moderator
    Hi @AlexandruUK

    Could you do a factory reset, login again with you account on the device to activate the services.

    Factory reset- Main menu- Settings-System-Reset device(Please backup your saved places using MyDrive before you do the reset)

    Should you still find issues with connectivity then please contact the customer service for advise.

    Vikram :)
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