How to activate live traffic?

AlexandruUK Registered Users Posts: 44
Master Explorer
edited December 2021 in Devices using Wi-Fi®
I`ve purchased the live traffic and it does not work.
My device`s serial number is: ZAxxxxxxxxx17 (i think that`s letter L between 7 and 0)
Order number: 40xxxxxxx04
Please help.

Mod edit: Please don't post private or personal information on a public forum. Thanks!


  • VikramK
    VikramK Administrators Posts: 13,810
    Hi @AlexandruUK

    Could you do a factory reset, login again with you account on the device to activate the services.

    Factory reset- Main menu- Settings-System-Reset device(Please backup your saved places using MyDrive before you do the reset)

    Should you still find issues with connectivity then please contact the customer service for advise.

    Vikram :)