I've had my TomTom Start 20 for about 12 years with no problems. I use it daily and today when I connected it to the charger in my car all I got was a blank screen. It's remained this way for the whole day and I can't work out what's wrong. I can turn it on - I hear the sound of it coming on and if I press my fingers hard against the screen, I can see that it's on. But the moment I take any pressure off the screen it goes blank again.
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Answers
Welcome to the community!
Could you try the soft reset? Press and hold the on/off button till you hear the drum sounds.
Regards
Vikram
Your device is eligible for support so I would recommend that you get in touch with the customer service.
Regards
Vikram