Buying from TomTom store

Jacek_69
Jacek_69 Registered Users Posts: 4
Apprentice Seeker
Hi All,

I am struggling to make a purchase from the TomTom store. I cannot find an option to place a product in the basket. Am I overlooking something simple or are others having the same problem? I am in South Africa.

Answers

  • dhn
    dhn Posts: 33,382
    Superuser
    Try support for assistance:

    South Africa
    0800 980670
    Monday-Friday: 10:00 to 18:30
  • Jacek_69
    Jacek_69 Registered Users Posts: 4
    Apprentice Seeker
    Tried that already. I get a prerecorded message saying the office is closed and referring me back to the website. Not helpful.
  • dhn
    dhn Posts: 33,382
    Superuser
    Perhaps administrators @lampard or @VikramK can assist you, Jacek. Check back.
  • VikramK
    VikramK Administrators Posts: 13,790
    Moderator
    Hi @Jacek_69

    We don't have a courier partner in South Africa so the hardware products which you see on our webshop are not shippable.

    However for services over the air and downloadable products like Speed cameras, LIVE Services, voices, maps etc you should still be able to order them.

    If you are looking for a hardware product then I would advise that you check some of the online shopping website or retail outlets.

    Regards
    Vikram