Buying from TomTom store — TomTom Community

Buying from TomTom store

Jacek_69Jacek_69 Posts: 4 [Apprentice Seeker]
Hi All,

I am struggling to make a purchase from the TomTom store. I cannot find an option to place a product in the basket. Am I overlooking something simple or are others having the same problem? I am in South Africa.

Answers

  • dhndhn Posts: 33,278 Superusers
    Try support for assistance:

    South Africa
    0800 980670
    Monday-Friday: 10:00 to 18:30
  • Jacek_69Jacek_69 Posts: 4 [Apprentice Seeker]
    Tried that already. I get a prerecorded message saying the office is closed and referring me back to the website. Not helpful.
  • dhndhn Posts: 33,278 Superusers
    Perhaps administrators @lampard or @VikramK can assist you, Jacek. Check back.
  • VikramKVikramK Posts: 9,012 TomTom Moderator
    Hi @Jacek_69

    We don't have a courier partner in South Africa so the hardware products which you see on our webshop are not shippable.

    However for services over the air and downloadable products like Speed cameras, LIVE Services, voices, maps etc you should still be able to order them.

    If you are looking for a hardware product then I would advise that you check some of the online shopping website or retail outlets.

    Regards
    Vikram
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