I have a problem updating 6200 — TomTom Community

I have a problem updating 6200

I do not have a problem connecting to wi/fi. When i update with wi/fi i get "Your TomTom is up to date"
It is not up to date as there are roads in my area that are not on my device (COLLITERS WAY, BRISTOL) Is not on my device, and has been open for three years now.. Can i connect by usb to update?

Answers

  • YamFazManYamFazMan Posts: 18,733
    Superusers
    edited November 2019
    Hi
    @bobcole

    Are you using the latest Map 1035 ???
    Tap 4Dot (.... Menu) --> Scroll right... Tap Question-mark ( ? ) Icon --> Tap About... Scroll down to view map/s version/s...
    Collisters Way is on my GO 6200
    7pymeajyx17p.jpg
    ATB YFM
  • YamFazManYamFazMan Posts: 18,733
    Superusers
    Hi
    @bobcole
    bobcole wrote: »
    (Snip) (COLLITERS WAY, BRISTOL) Is not on my device, and has been open for three years now.. Can i connect by usb to update?

    For a USB Connection see Option (2)

    The NAV5 (Wi-Fi) devices like you’re Go 520 normally update using Wi-Fi...

    TomTom Video... Updating your navigation device using Wi-Fi®



    If you have successfully connected your device to your Wi-Fi....
    To check your Connection Speed, Signal Strength & Quality
    On the Device... Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
    Tap on the Your Wi-fi name (The one Showing as connected)
    A new Menu Page opens

    7g8gwfpx1swt.jpg
    On the left-hand side of the screen is your Wi-Fi Connection Status

    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
    All the update actions are executed on the device...

    ___________________________

    If Wi-Fi is not available or is slow/unstable/unreliable.....
    See Option... (2) Connect over USB
    ___________________________

    Option... (1) Connected Wi-Fi
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps

    I always update my devices one Update at a time
    The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time

    Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices

    Option... (2) Connected USB
    If Wi-Fi is not available or is slow/unstable/unreliable.....
    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
    Get it here.....
    www.tomtom.com/getstarted
    Run MyDrive Connect.....
    Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
    Connect your Device to a USB Port on your PC
    Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
    __________________________

    Note... MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
    If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar


    27bxc59f2s23.png
    ATB YFM
  • DougLapDougLap Posts: 7,286
    Superuser
    Hi @bobcole

    I have just checked and Colliters Way , Bristol is also on the previous map Map Version 10.30 which is dated April 2019.

    Doug
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