I have a problem with my drive connect

susu61 Registered Users Posts: 1
New Seeker
how do i solve this problem?


  • lampard
    lampard Administrators Posts: 6,061
    Hi @susu61

    Welcome to the Community! Please have a look at my reply here regarding the missing Italian localisation on MyDrive Connect: https://discussions.tomtom.com/en/discussion/comment/1679637/#Comment_1679637

    Regards, lampard
  • Berna1974
    Berna1974 Registered Users Posts: 2
    Apprentice Seeker
    I installed latest version on a iMac with OS 10.13.6 and on a PC running Win10 and in both cases MyDrive Connect runs but all texts strings are not shown properly.
    For Example
    -on the first screen where you have to put use and pw on top of the white window it shows MY_TOMTOM_ACCO
    - same windows, below the access button it appears forgot_your_password
    - on the white window below the header is GET_STARTED_TITLE and on the green button it appears Get_started_button_label

    This happens only in italian language, if I set it in english it works fine and text appears properly.