I have a persistant "TomTom Server Timed Out" error message now I have updated my TomTom Home to v.2.20. This occurs whenever I attempt to select "Update my Carminat TomTom" from Home with the SD Card inserted. Returning it to the car only gives me a blank time display and no SatNav of any description.
Any suggestions?
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Answers
Superuser
Look back nhere to see if @VikramK has some advice for you .
Doug
Welcome to the community!
I have activated the map for your device.
Could you also follow the steps advised in my comment here-
https://discussions.tomtom.com/en/discussion/comment/1679764/#Comment_1679764
Regards
Vikram
Thanks very much for your reply.
I have followed the instructions in your linked post to restore my built-in device.
When I get to step 5 to "Reinstall Content from TomTom Home" I get the following issue:
I select Update for my SD Card and select all the updates. I get this following advisory:
When I select OK to confirm this the update immediately fails with the following error message:
Can you please advise further?
Many thanks & best regards,
Mike
Additional to the above, if I leave the laptop in the first screenshot "Busy changing files" point, it just seems to hang with no change. As long as overnight in one case....
Further advice would be appreciated as i'm currently paying for a service I am unable to use at the moment.
Regards,
Mike
You may also check/read this e.g.:
No, all battery/power savers, screen locks etc are all turned off. Power supply is plugged in (Home2 window glowing throughout), wired connection to router, internet access running fine, Home2 reinstalled and SD Card formatted numerous times.
Device (SD Card) is clearly recognised by Home2 and the associated account as updates are available, but any attempt to update results in a hanging screen (first posted image). If you select "OK" to acknowledge the warnings about power saving etc to commence update, it gives a "User Cancelled Process" message (second posted image). It is as if the OK button is actually a Cancel button.
An inexplicable failure of the application to initiate the first step of the download when requested.
There have been no changes to my laptop in the time i've had it and it updated my Carminat system perfectly well previous to the Home2 application update.
Best regards,
Mike
However, they refer to Nav4/Surface Pro 3 & 4 (I have a Carminat), MyDrive Connect (my Carminat uses Home2), and USB Selective Suspend (I have an SD Card for my inbuilt device, not a USB Connection).
Any further suggestions would be appreciated.
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