Speed cameras not available till map is installed.
NOG
Posts: 4 [Apprentice Seeker]
Just updated the speed cameras on my VIA135 and now its saying on Mydrive..
"This item cannot be used or updated until the corresponding map is installed on your device."
This is in the United Kingdom map section and it is greyed out but says "map installed".
I am using map 10.35 Western Europe.
"This item cannot be used or updated until the corresponding map is installed on your device."
This is in the United Kingdom map section and it is greyed out but says "map installed".
I am using map 10.35 Western Europe.
0
Answers
Welcome to the community!
I have asked the team to run some background tasks that will remove the installed speed cameras packages.
Just connect it to MyDrive Connect and let the jobs process... The device may reboot during this process.
Disconnect the device and do a soft reset( press and hold the on/off button till you hear the drum sounds)
Connect again and check for updates under the My Content tab(MyDrive Connect)
Regards
Vikram
Hi Thanks I tried that but it is still the same. Attched is a screen shot.
Could you try logging in MyDrive Connect using your TomTom account and see if that changes?
Regards
Vikram
It ran a script but came up with install failed. I did a reset but UK is still blanked out.
Thanks
Superuser
Try a Soft reset. Always worth doing after any updates.
Turn the unit on and when working press the ON/OFF button for about 20 seconds plus until you hear the drumroll sound then let the button go. .
Doug
after i updated the system i dont see speed control cameras...my tomtom Go 520...a soft reset did not help