watch faded to uploaded run

livstones99 Registered Users Posts: 1
Apprentice Seeker
edited January 24 in TomTom Sports
I did a run a run on Wednesday and before i finished the watch screen went blank.
Im not sure why, it had been on charge all day so shouldn't have ran out of charge and normally if it does run out of charge it shows a battery symbol on the watch screen but on this occasion the watch screen was completely blank. Thankfully it has returned to normal since then and i haven't had any further problems but it has failed to upload my Wednesday run to my account. I just wondered if there's any way i could retrieve the data of the run before the watch 'died' as i know it is possible to retrieve runs if the watch runs out of charge so hoped this will be the same.
thank you in advance.