Start25- Does not switch ON — TomTom Community

Start25- Does not switch ON

My Start25 has been a gem for years however, will now switch on okay but instead of showing normal screen now shows bright backlight only. Ideas?


  • YamFazManYamFazMan Posts: 17,016 Superusers

    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh


    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

  • Andy_Mak477Andy_Mak477 Posts: 2 [New Seeker]
    Yep, done that! You hear the Tom Tom drum roll but the screen lights up and stays bright. It’s kind of like the brightness is set too bright!
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