Start25- Does not switch ON

Andy_Mak477

My Start25 has been a gem for years however, will now switch on okay but instead of showing normal screen now shows bright backlight only. Ideas?

YamFazMan

Hi
@Andy_Mak477

Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

RESETTING YOUR NAVIGATION DEVICE
https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
You won’t lose anything; it’s just like rebooting your PC
I use a Soft/drum-roll start after any upgrade large or small.
It’s also useful to keep in mind for sorting out most minor niggles......

ATB YFM

Andy_Mak477

Yep, done that! You hear the Tom Tom drum roll but the screen lights up and stays bright. It’s kind of like the brightness is set too bright!