Start25- Does not switch ON

Andy_Mak477
Andy_Mak477 Registered Users Posts: 2
New Seeker
edited December 2021 in Devices using MyDrive Connect
My Start25 has been a gem for years however, will now switch on okay but instead of showing normal screen now shows bright backlight only. Ideas?
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Answers

  • YamFazMan
    YamFazMan Posts: 20,826
    Superuser
    Hi
    @Andy_Mak477

    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    ATB YFM
  • Andy_Mak477
    Andy_Mak477 Registered Users Posts: 2
    New Seeker
    Yep, done that! You hear the Tom Tom drum roll but the screen lights up and stays bright. It’s kind of like the brightness is set too bright!

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