Unit will not turn on charged for over two hours
Peckyblue
Posts: 2 [New Seeker]
Best Answer
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YamFazMan
Posts: 18,733 
SuperusersHi
@Peckyblue
Your device appears to have initiated Recovery Mode
When the device is in Recovery Mode it is essential that MyDrive connect is working correctly, Recovery Mode needs MyDrive Connect to be able to access the Tomtom servers
If Mydrive Connect, for what ever reason can't connect to the server, the Tomtom device device goes round and round in a loop trying to connect...
See... Bullet point for stage... (9) in the link....
Navigation device not starting or displaying a cross
See... https://uk.support.tomtom.com/app/answers/detail/a_id/1898/kw/Recovery Mode/session/L3RpbWUvMTU2MTk4NTUwOC9nZW4vMTU2MTk4NTUwOC9zaWQvZlV2cjNzVnElN0VfZjdHNXZrYzZOc1RiTFUlN0VTQ1hZa25kRXJzRiU3RXRfQkY0bmtncGxFY0dtNHExd3ZUdmtOTThZMEglN0UyOV9ocXB2bHZJJTdFejd3QW45a2tEZmFISVJqbGV2S0dkdUl1YlE3RWpNZmV3WUtUVXR6cXMlN0V3JTIxJTIx
ATB YFM7
Answers
Superusers
@Peckyblue
Your device appears to have initiated Recovery Mode
When the device is in Recovery Mode it is essential that MyDrive connect is working correctly, Recovery Mode needs MyDrive Connect to be able to access the Tomtom servers
If Mydrive Connect, for what ever reason can't connect to the server, the Tomtom device device goes round and round in a loop trying to connect...
See... Bullet point for stage... (9) in the link....
Navigation device not starting or displaying a cross
See... https://uk.support.tomtom.com/app/answers/detail/a_id/1898/kw/Recovery Mode/session/L3RpbWUvMTU2MTk4NTUwOC9nZW4vMTU2MTk4NTUwOC9zaWQvZlV2cjNzVnElN0VfZjdHNXZrYzZOc1RiTFUlN0VTQ1hZa25kRXJzRiU3RXRfQkY0bmtncGxFY0dtNHExd3ZUdmtOTThZMEglN0UyOV9ocXB2bHZJJTdFejd3QW45a2tEZmFISVJqbGV2S0dkdUl1YlE3RWpNZmV3WUtUVXR6cXMlN0V3JTIxJTIx
ATB YFM