Subscription on the device- Lifetime not reflecting
untimbrurar
Registered Users Posts: 1 
New Traveler
New Traveler
I have bought in nov..2019 Tomtom Go premium with Lifetime traffic..
On my car sat nav it says that TomTom traffic expires on 07/12/2019 and I must renew my service buying a new one.
Why I can`t have Lifetime traffic for free because has been included in subscription?
On my car sat nav it says that TomTom traffic expires on 07/12/2019 and I must renew my service buying a new one.
Why I can`t have Lifetime traffic for free because has been included in subscription?
Tagged:
0
Best Answer
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Hi @untimbrurar
Welcome to the community!
The subscriptions for your device have been sorted. Just do a soft reset(press and hold the on/off button till you hear the drum sounds)
Regards
Vikram
5
ModeratorAnswers
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Hi @untimbrurar
You should not have to pay for the service. Maybe you look back here later and maybe @VikramK will have sorted your account out.
Doug0 -
Hi @untimbrurar
Welcome to the community!
The subscriptions for your device have been sorted. Just do a soft reset(press and hold the on/off button till you hear the drum sounds)
Regards
Vikram 5
