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Note... You need to be logged into the site for the Email Direct link to work Note... If your using Firefox, try a different browser Firefox can be problematic with the Direct Email link
FireFox appears to be working today
_____________________
Hi,
I'm always getting nothing more than
Contact us
Which product do you need help with?
and the rest remains empty.
It doesn't matter if I choose UK, or Belgium Dutch (my preference). Do you have a direct link for email for Belgium/Dutch please? The question is specific related to that region please?
Btw when I click on the UK e-mail link, nothing much is happening over there either. It's browser independent.
Cheers,
Eddy
PS. How can I get rid of this annoying hover that pops up on every page on forums/support each time I wish to leave the page?
Not from my side
Tried it with different browser and no blocking addons
It seems to be the DNS server which is blocking all unnecessary tracking and ad servers. I've temporary change to another DNS server, but I don't see why TT need to secretly track and show ads in a support section.
SEPOCOCK
Posts: 6 [Apprentice Seeker]
Answers
Superusers
@SEPOCOCK
Scroll to the bottom of this page
From the Support Menu list
Click 'Contact us'
Or
Click Here for a direct link to 'Contact us'....
https://uk.support.tomtom.com/app/contact/locale/en_GB
Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct
Drill down through the appropriate links
You will eventually get to....
FAQS --- FORUMS ---- EMAIL US---- PHONE US
OR
Email Direct Link...
http://uk.support.tomtom.com/app/contact_incident/c/4692/p/2986/es/0
After Clicking on the Link
Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct
Note... You need to be logged into the site for the Email Direct link to work
Note... If your using Firefox, try a different browser Firefox can be problematic with the Direct Email link
FireFox appears to be working today
_____________________
Phone Numbers for Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new/p1
ATB YFM
I'm always getting nothing more than
Contact us
Which product do you need help with?
and the rest remains empty.
It doesn't matter if I choose UK, or Belgium Dutch (my preference). Do you have a direct link for email for Belgium/Dutch please? The question is specific related to that region please?
Btw when I click on the UK e-mail link, nothing much is happening over there either. It's browser independent.
Cheers,
Eddy
PS. How can I get rid of this annoying hover that pops up on every page on forums/support each time I wish to leave the page?
Superusers
@eddydc
The Dutch Email link is working OK here... Using FireFox
Email Direct Link...
http://uk.support.tomtom.com/app/contact_incident/c/4692/p/2986/es/0
After Clicking on the Link
Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct
Note... You need to be logged into the site for the Email Direct link to work
Click on Image to enlarge....
ATB YFM
Tried it with different browser and no blocking addons
It seems to be the DNS server which is blocking all unnecessary tracking and ad servers. I've temporary change to another DNS server, but I don't see why TT need to secretly track and show ads in a support section.
I know that this doesn't directly answer your question, but would ringing them be more productive?
Belgique
027 007 272
du lundi au vendredi de 09h00 à 17h30
België
027007270
Maandag: 09:00 tot 17:30
Dinsdag t/m vrijdag: 09:00 tot 16:30