Charging the battery on the GO PREMIUM device — TomTom Community

Charging the battery on the GO PREMIUM device

Should I keep my Go premium device connected to a power source all the time? When I remove it from the car should I connect it up to my home power source via a USB socket?

Best Answer

  • VikramKVikramK Posts: 12,694 Moderator
    Accepted Answer
    Hi @Greypanther

    Welcome to the community!

    When driving the device is supposed to be connected to a power supply in the car(CLA).

    PND's last a minimum of 60 minutes when no route is calculated. Keep in mind, this may vary depending on the age of the unit. Older units, usually do not last 60 minutes.

    The INPUT of the car chargers can be up to 24V to keep the device up and running. No need to charge the device at home.

    Regards
    Vikram :)

Answers

  • VikramKVikramK Posts: 12,694 Moderator
    Accepted Answer
    Hi @Greypanther

    Welcome to the community!

    When driving the device is supposed to be connected to a power supply in the car(CLA).

    PND's last a minimum of 60 minutes when no route is calculated. Keep in mind, this may vary depending on the age of the unit. Older units, usually do not last 60 minutes.

    The INPUT of the car chargers can be up to 24V to keep the device up and running. No need to charge the device at home.

    Regards
    Vikram :)
  • YamFazManYamFazMan Posts: 20,058
    Superusers
    edited November 2019
    Hi
    @Greypanther

    The Previous NAV4 and Latest (NAV5 WiFi) devices are quite power hungry and can go into "Power saving mode" if not supplied with enough power

    When the device is In use they are designed to be always connected to a power supply
    The Tomtom supplied Power Adapter is rated at 5Volts 1.2Amps
    Even after you have recharged the device externally via a mains charger, when in use in the vehicle, they will still require being connected to a Tomtom supplied Power Adapter (Or a proven suitable 3rd party Power adapter)
    ______________________________________

    (1)... Do NOT attach them to a dashboard USB port in your vehicle as they normally only supply 500mAmp (0.5Amp) and are for data transfer and not supplying power: See... Note (1) & (2)

    (2)... Using a NONE Tomtom 3rd party underpowered or a mismatched cigarette lighter charger can cause the device to go into Power Saving Mode: See... Note (1)

    (3)... On the Models with a built-in SIM, the reduction of power to the SIM can cause the dropping of the traffic info: Note (3)

    Note (1)... At an (Undisclosed) percentage of battery discharge, the device will try to save its power requirements by dimming the screen and eventually powers off the device... Devices with a built-in SIM Card may also lose Live Traffic services
    Note (2)... A dashboard USB port can also fool a NAV4 Device into entering 'Updating Mode' and display the Connected to your Computer splash screen
    Note (3)... I tried connecting my Tomtom GO 6200 to my Cars USB port, checked the connection status it reports 'Connected over USB' --> 'GPRS (SIM) Disconnected'
    _______________________________________

    Try using the Tomtom supplied cable and Tomtom supplied Power Adapter
    The Charger Adaptor and USB Cable supplied by Tomtom WILL run and charge the device at the same time

    Many 3rd party Mismatched Charger Adaptors won't run and charge the device at the same time
    See... It's not simply a power thing.....
    https://discussions.tomtom.com/en/discussion/comment/1182024/#Comment_1182024

    ATB YFM
  • SandycookSandycook Posts: 1 [New Seeker]
    Hi can the TomTom go 6200 power through a USB C cable to the car plug and the micro usb at other end of the cable plugged into the Tom Tom cradle?
  • bigbig Posts: 1,670
    Superuser
    @Sandycook In theory it can, provided the USB C plug gives enough power (USB C should).
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