Map error after updating on PC.
DarraghMUFC
Posts: 3 [New Seeker]
Hello! I recently managed to link my Tomtom to my computer and installed an update in probably the first time in years. I used TomTom Home as my device is quite old. After installing I tried selecting my Europe and UK & Ireland maps and I get this error "You cannot use this map on this device: Europe-101141" the same happens with UK and Ireland too. These maps were working fine before the update too. FYI I have linked my account here with my TomTom also. Any help welcome. Thanks
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VikramK
Posts: 10,923 
Moderator
Hi @DarraghMUFC
Welcome to the community!
A map has been reactivated for your device. Just remove the existing one first and download a fresh version using TomTom HOME.
Regards
Vikram5 -
VikramK
Posts: 10,923 Moderator
Hi DarraghMUFC
It's Europe which also covers UK and ROI...
Regards
Vikram5
Answers
Welcome to the community!
A map has been reactivated for your device. Just remove the existing one first and download a fresh version using TomTom HOME.
Regards
Vikram
Hi Vikram, thank you for the response! And thank you for the help. Did you only reactivate one map or the two of them? Thank you.
It's Europe which also covers UK and ROI...
Regards
Vikram
Thank you and please excuse my stupidity!