Live traffic — TomTom Community

Live traffic

waynekeane63waynekeane63 Posts: 1 [New Seeker]
Liver traffic doesn't work after subscription renewal, although other live services, eg. weather do. It does work if I factory reset and don't sign back in, as soon as I log in I get the problem with tomtom server message and the exclamation mark

Answers

  • VikramKVikramK Posts: 12,734 Moderator
    Hi @waynekeane63

    Welcome to the community!

    Although the subscriptions are associated with the serial number it's strange why logging would cause an error in connectivity.

    Could you please report this to the customer service?

    Thanks,
    Vikram
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