Managing multiple smartphones — TomTom Community

Managing multiple smartphones

Hi,
Just want to know if this behaviour is expected.

I recently bought a GO Premium and paired three smartphones (three different drivers). I was expecting that the GOP would try to connect to the last connected phone and, if that failed, it would automatically try the other two. However, it seems that once the 'last connected phone isn't found GOP gives up and the driver must go into Settings and manually select his phone. Is this be design?

Cheers, Peter

Best Answer

Answers

  • VikramKVikramK Posts: 11,155 Moderator
    @PeterJones123

    Hi Peter

    I think the device should auto connect with the last paired device and if its not happening then it could be related to a Bluetooth connectivity issue.

    Is it a Android or a iOS phone you are trying to pair?

    Is the phone Bluetooth settings enabled to auto connect?

    Regards
    Vikram :)

  • PeterJones123PeterJones123 Posts: 7 [Master Traveler]
    Hi Vikram,

    This issue is it only tries to connect to the last connected device, see:
    However, it seems that once the 'last connected phone isn't found GOP gives up and the driver must go into Settings and manually select his phone. Is this be design?

    Cheers, Peter
  • PeterJones123PeterJones123 Posts: 7 [Master Traveler]
    Hi Vikram,

    Thanks - I was hoping it wasn't because it seemed as though the design hadn't been thought through.

    Do you have a mechanism for requesting changes?

    Cheers, Peter
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