I have a Tomtom Go510 which I am not abe to update. I have a new PC running Win10 and an older laptop runnng Win10 too. Tried in both systems with the result that the update is downloaded but then the update process is stuck with "waiting for device" message. Tomtom is directly connected to desktop. Multiple USB ports have been attempted. The basic solutions including restarting, soft reset, reinstalling software have been attempted. When I check device manager after connecting device to computer I cant see Tomtom anywhere though under network adapters, Remote NDIS Compatible Device is present. Please let me know if there any suggestions to update the device.