Problem with memory card.

stuartcox4_un44

I have a TomTom GO 500. I have added a memory card which can be seen on MyDrive but I cannot add any applications to it. The SD Card is a 32GB Micro SDHC. I have no space left on the device but have removed some of the apps. I now have no voice commands which I would like to add to the memory card. Can you help please.

LAURE123

Hi @stuartcox4_un44

Alas we do not have the choice, voices can not be installed on the microSD even if the screen on your device says the opposite when formatting the microSD for maps. The MyDrive Connect (MDC) software does not allow it, only in the internal memory of TomTom devices with the NavCore system.

First you free up space for voice by installing a "smaller EU map" with fewer countries on the internal memory or the "EU Full map with Buildings" on the microSD. Only after that will you install the voice (s).

For EU Full Map: due of its size 8465 MB MyDrive Connect (MDC) will put it directly on the microSD card.
==> Open the submenu of the map, in "My content" tab go down in "My Maps", click on the map picture, not on the button and choose "Install Full Map With Buildings".

For a smaller EU Map:
==> Open the submenu of the map, in "My content" tab go down in "My Maps", click on the map picture, not on the button and choose "Change". You will see a list of maps, go down in the end you will see maps between 3 and 5GB.
Look at this topic:
https://discussions.tomtom.com/en/discussion/comment/1660206/#Comment_1660206

Only after the map, you install a computer voice (TTS):
==> In MDC / "My Content" tab / go down to "My Voices" / "Add voices to your device" / choose a TTS voice (50/60MB) / "Install" button.
For UK Serena or Malcom.

I hope this will work for you.

Regards.

LAURE123

Hi @stuartcox4_un44

Alas we do not have the choice, voices can not be installed on the microSD even if the screen on your device says the opposite when formatting the microSD for maps. The MyDrive Connect (MDC) software does not allow it, only in the internal memory of TomTom devices with the NavCore system.

First you free up space for voice by installing a "smaller EU map" with fewer countries on the internal memory or the "EU Full map with Buildings" on the microSD. Only after that will you install the voice (s).

For EU Full Map: due of its size 8465 MB MyDrive Connect (MDC) will put it directly on the microSD card.
==> Open the submenu of the map, in "My content" tab go down in "My Maps", click on the map picture, not on the button and choose "Install Full Map With Buildings".

For a smaller EU Map:
==> Open the submenu of the map, in "My content" tab go down in "My Maps", click on the map picture, not on the button and choose "Change". You will see a list of maps, go down in the end you will see maps between 3 and 5GB.
Look at this topic:
https://discussions.tomtom.com/en/discussion/comment/1660206/#Comment_1660206

Only after the map, you install a computer voice (TTS):
==> In MDC / "My Content" tab / go down to "My Voices" / "Add voices to your device" / choose a TTS voice (50/60MB) / "Install" button.
For UK Serena or Malcom.

I hope this will work for you.

Regards.

stuartcox4_un44

Brilliant. It resolved the problem. Thank you very much.

LAURE123

@stuartcox4_un44

Thanks. Glad that everything went well for you.

Regards.