My Runner watch only gets gps signal when connect to phone

lmcostalx
lmcostalx Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
When I try to get GPS signal, even if in the display shows full signal, the watch will not connect to the signal. Or will take ages to do it (more than 3 minutes). But if it´s connect to the phone via Bluetooth, connects immediately. Is it a GPS chip issue or a software issue?

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  • lmcostalx
    lmcostalx Registered Users Posts: 2
    Apprentice Traveler
    I will try your suggestions. Thank you for the answer.!