Dirt roads in TomTom Start 52

Gliwiczak

Hi everyone! Why my navigation device(TomTom Start 52) guides me into the dirt roads, when I've marked in device, in options, in tour planning, option "Avoid dirt roads"? Is it an effect of some error or is it error in software or I have to change something in options? I actualized my navigation deivce with the newest updates, which they are in TomTom MyDriveConnect, but I don't know, do these updates are gonna solve this problem.

VikramK

Hi @Gliwiczak

Welcome to the community!

Do you have the fastest route selected under route planning settings?

Could you try a factory reset and try planning a route?

Main menu- Settings- System- Reset

Regards
Vikram

Gliwiczak

Hi Vikram. No, in the settings of my device, in tour planning, in "When faster tour is available", I marked "Don't ask", and in "Always choose the tour of this type" I marked "The fastest tour".