Dirt roads in TomTom Start 52

Gliwiczak
Gliwiczak Registered Users Posts: 2
Apprentice Seeker
edited November 2019 in Devices using MyDrive Connect
Hi everyone! Why my navigation device(TomTom Start 52) guides me into the dirt roads, when I've marked in device, in options, in tour planning, option "Avoid dirt roads"? Is it an effect of some error or is it error in software or I have to change something in options? I actualized my navigation deivce with the newest updates, which they are in TomTom MyDriveConnect, but I don't know, do these updates are gonna solve this problem.
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  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Hi @Gliwiczak

    Welcome to the community!

    Do you have the fastest route selected under route planning settings?

    Could you try a factory reset and try planning a route?

    Main menu- Settings- System- Reset

    Regards
    Vikram
  • Gliwiczak
    Gliwiczak Registered Users Posts: 2
    Apprentice Seeker
    Hi Vikram. No, in the settings of my device, in tour planning, in "When faster tour is available", I marked "Don't ask", and in "Always choose the tour of this type" I marked "The fastest tour".

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