No internet connection
Irednyrb
Registered Users Posts: 1 
Apprentice Seeker
Apprentice Seeker
When I try to connect to MyDrive the pop up shows 'No internet connection' even though I am connected
0
Best Answer
-
Hi
@Irednyrb
On the rare occasions I have a problem with myDrive Connect
I Delete MyDrive Connect using the free version of Revo Uninstaller
If you're using a Windows PC... Delete MyDrive Connect using the free version of Revo Uninstaller
If you're using a Mac... Surely there must be a Deep Clean Un-installer Program available for a Mac ???
Download & install the free version of Revo Uninstaller
Here...https://www.revouninstaller.com/revo_uninstaller_free_download.html
Revo first uninstalls the Program... Then scans and removes all of the left over files a normal uninstall leaves behind
Video using the Revo Uninstaller
The Free & Pro Versions use the same process....
(1)... Uninstall MyDrive Connect Using the Revo Uninstaller
(2)... Clear your browsers cache (Optional, but I find it helps)
(3)... Restart your PC (Not Turn Off & Turn On again)
Reinstall MyDrive Connnect (Important... Without your device connected)
Connect & Turn on your device... Login to MyDrive Connect
___________________________
Important also see....
NAV4 Memory Size v Map Size Catch22....
See... https://discussions.tomtom.com/en/discussion/comment/1670583/#Comment_1670583
ATB YFM5
Answers
-
Hi
@Irednyrb
On the rare occasions I have a problem with myDrive Connect
I Delete MyDrive Connect using the free version of Revo Uninstaller
If you're using a Windows PC... Delete MyDrive Connect using the free version of Revo Uninstaller
If you're using a Mac... Surely there must be a Deep Clean Un-installer Program available for a Mac ???
Download & install the free version of Revo Uninstaller
Here...https://www.revouninstaller.com/revo_uninstaller_free_download.html
Revo first uninstalls the Program... Then scans and removes all of the left over files a normal uninstall leaves behind
Video using the Revo Uninstaller
The Free & Pro Versions use the same process....
(1)... Uninstall MyDrive Connect Using the Revo Uninstaller
(2)... Clear your browsers cache (Optional, but I find it helps)
(3)... Restart your PC (Not Turn Off & Turn On again)
Reinstall MyDrive Connnect (Important... Without your device connected)
Connect & Turn on your device... Login to MyDrive Connect
___________________________
Important also see....
NAV4 Memory Size v Map Size Catch22....
See... https://discussions.tomtom.com/en/discussion/comment/1670583/#Comment_1670583
ATB YFM5 -
I found that if I have the Navman plugged into the PC before I run My Drive, I get the "No internet Connection" error. If I unplug the device and then start My Drive, it connects straight away.
Win 100
