Cannot connect the TomTom GO 6000- New Mac is not equipped with the standard USB port

Kris1300

I have just replaced my Mac and when I connect my tomtom 6000 through a C mini usb hub it is not recognise. I have to use the hub because the new Mac is not equipped with the standard USB port
does anyone know how to solve this issue

YamFazMan

Hi
@Kris1300

Try this Thread, read it though....
Towards to end of the thread User THXTEX reckons it works... https://discussions.tomtom.com/en/discussion/1116354/new-cable-for-usb-type-c-connector
__________________________

Re "Download/installation interrupted".....
Are your USB ports set for power saving "USB Selective Suspend"

Win7 See... http://www.sevenforums.com/tutorials/147369-usb-selective-suspend-turn-off.html
Win10 See… https://www.tenforums.com/tutorials/73187-turn-off-usb-selective-suspend-windows-10-a.html
Click on link and scroll down to "Turn Off USB Selective Suspend"

Also turn off any Screen savers any other Power savers or USB port monitoring software installed
________________________________

Random Disconnects on Surface Pro 3 & 4
Do you have or have access to a 'Surface Dock', if so plug your device into a USB port on that. Others have found that to work
On the Win10 tablets, Microsoft has hidden the "USB Selective Suspend" menu
You will need to edit the Registry for the USB Selective Suspend menu to show
See... https://discussions.tomtom.com/en/discussion/comment/1234855/#Comment_1234855

Laptop users also see Note (1) & (2)
Note... (1) My Linx 10/10 Win10 Tablet has exactly the same problems as the surface Pro devices... I had to edit the Registry to activate the advanced setting in the Power Menu
Note...(2) Recently a User with a Dell XPS 9360 Laptop also exactly the same problem ... he also had to edit the Registry to activate the advanced setting in the Power Menu
See... https://discussions.tomtom.com/en/discussion/comment/1234855/#Comment_1234855

ATB YFM

YamFazMan

Hi
@Kris1300

You're welcome, glad you're sorted

ATB YFM

YamFazMan

Hi
@Kris1300

Try this Thread, read it though....
Towards to end of the thread User THXTEX reckons it works... https://discussions.tomtom.com/en/discussion/1116354/new-cable-for-usb-type-c-connector
__________________________

Re "Download/installation interrupted".....
Are your USB ports set for power saving "USB Selective Suspend"

Win7 See... http://www.sevenforums.com/tutorials/147369-usb-selective-suspend-turn-off.html
Win10 See… https://www.tenforums.com/tutorials/73187-turn-off-usb-selective-suspend-windows-10-a.html
Click on link and scroll down to "Turn Off USB Selective Suspend"

Also turn off any Screen savers any other Power savers or USB port monitoring software installed
________________________________

Random Disconnects on Surface Pro 3 & 4
Do you have or have access to a 'Surface Dock', if so plug your device into a USB port on that. Others have found that to work
On the Win10 tablets, Microsoft has hidden the "USB Selective Suspend" menu
You will need to edit the Registry for the USB Selective Suspend menu to show
See... https://discussions.tomtom.com/en/discussion/comment/1234855/#Comment_1234855

Laptop users also see Note (1) & (2)
Note... (1) My Linx 10/10 Win10 Tablet has exactly the same problems as the surface Pro devices... I had to edit the Registry to activate the advanced setting in the Power Menu
Note...(2) Recently a User with a Dell XPS 9360 Laptop also exactly the same problem ... he also had to edit the Registry to activate the advanced setting in the Power Menu
See... https://discussions.tomtom.com/en/discussion/comment/1234855/#Comment_1234855

ATB YFM

Kris1300

Cheers YamFazMan
Thank you 😊

YamFazMan

Hi
@Kris1300

You're welcome, glad you're sorted

ATB YFM

Kris1300

Hi all
My son managed to ordered a USB-C cable from eBay of all places and it works links my tom tom direct to my Mac
Thank to all who helped me with this problem

YamFazMan

Hi
@Kris1300

You're welcome, glad you're sorted

ATB YFM

Kris1300

If your having the same issues I Bought the Micro 5Pin Male to Usb3.1 type C male converter OTG adaptor data lead cable cord. https://rover.ebay.com/.rover/0/0/0?mpre=https://www.ebay.co.uk/ulk/itm/232772236555

Direct feed Tomtom 6000/61000 to Mac
Hope this helps