Order not delievered
caroh
Registered Users Posts: 6 
Master Explorer
Master Explorer
29th October 2019
I am following the tracking of this parcel. It is being returned to you , it never reached me in Jersey. (It only reached the Southampton UPSdepot)
I phoned UPS, and they tell me that you must send with the parcel the commercial invoice required (the correct paperwork was not ncluded) but also, you must put JERSEY as the destination, not Uk.
Please sort this out urgently, as I now require this Tomtom at your earliest convenience, as I will be going on holiday in the next few days, so need this Tomtom.
Please let me know what is happening.
Thank you. Carolyn Huelin.
I am following the tracking of this parcel. It is being returned to you , it never reached me in Jersey. (It only reached the Southampton UPSdepot)
I phoned UPS, and they tell me that you must send with the parcel the commercial invoice required (the correct paperwork was not ncluded) but also, you must put JERSEY as the destination, not Uk.
Please sort this out urgently, as I now require this Tomtom at your earliest convenience, as I will be going on holiday in the next few days, so need this Tomtom.
Please let me know what is happening.
Thank you. Carolyn Huelin.
0
Answers
-
Please answer as soon as possible.0
-
This is a user forum. You'll need to call support:
United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
2 -
I am unable to get through by telephone, so please give me an email address so I can get a reply.
0
