MyDrive App crashing in android

Caherconree
Registered Users Posts: 46 
Prominent Wayfarer

Prominent Wayfarer
Hello,
not sure what happened of late with the mydrive app but as soon as you select your pre-stored place it the crashes. I have uninstalled and reinstalled but this has not fixed it.
not sure what happened of late with the mydrive app but as soon as you select your pre-stored place it the crashes. I have uninstalled and reinstalled but this has not fixed it.
Tagged:
0
Best Answer
-
Hello,
Thanks for your reply.
Since last week the issue has gone away.
Best regards0
Answers
-
Hi @Caherconree
Sorry for my late reply! I've not seen anything as such being reported so far, is this still happening? Can you please confirm the MyDrive App version, Phone Model and Android version installed on your smartphone?
Regards, lampard0 -
Hello,
Thanks for your reply.
Since last week the issue has gone away.
Best regards0 -
Hello again,
spoke too soon, it is still happening.
I have a Moto G Plus, android 9.0.
It is MYDrive V2.70. NCv17.1.14.10302
I have also got this app on my iPad and works fine, so it is just the android version that has started to do this.0 -
Hi @Caherconree
Thank you for providing the information! I'll check this with the team and let you know.
lampard0 -
Hello,
Any progress as this is still happening. I can no longer use the app so have to use the nav device0