Having just installed my drive connect I inadvertently wiped the maps from my device while trying to download updates. My computer is hard wired to internet (not via wi-fi) and my device is connected to PC via USB cable (item supplied with device). Connection panel on right hand side of screen shows-Internet connected & available and indicates my device as'unidentified network limited'. When trying to download map of UK all goes well until it reaches 91% downloaded and then everything stops. I have retried 4 times but still get same result. Have tried reloading my drive connect but to no avail. Any suggestions?