Wrong time on my GO ESSENTIAL — TomTom Community

Wrong time on my GO ESSENTIAL

I just bought my GO ESSENTIAL and set trip. Problem is that time is always -2 hours it's showing 19 when i's 21... i can't set in manualy becaus the device is not letting me.

EDIT: it took a long while to connect to gps

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Best Answers

  • dmulvdmulv Posts: 629 Superuser
    Accepted Answer
    Sounds to me like it's not had a chance to lock on to the GPS yet, which sets the time correctly based upon your location.

    Leave it outside for a few minutes - it should automagically correct itself.
  • LotrLotr Posts: 2 [New Seeker]
    Accepted Answer
    @YamFazMan thanks for the answer but correct one is @dmulv it took a long while to connect to gps and set right time 😉

Answers

  • YamFazManYamFazMan Posts: 15,245 Superusers
    Hi
    @Lotr

    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    If possible, for the for the first Satellite fix, go outside with a clear view of the Sky
    See... https://discussions.tomtom.com/en/discussion/comment/1654017/#Comment_1654017

    ATB YFM
  • dmulvdmulv Posts: 629 Superuser
    Accepted Answer
    Sounds to me like it's not had a chance to lock on to the GPS yet, which sets the time correctly based upon your location.

    Leave it outside for a few minutes - it should automagically correct itself.
  • LotrLotr Posts: 2 [New Seeker]
    Accepted Answer
    @YamFazMan thanks for the answer but correct one is @dmulv it took a long while to connect to gps and set right time 😉
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