Renault Carminat Saying “problem with map you cannot use this map with this device” — TomTom Community

Built in car navigation

Renault Carminat Saying “problem with map you cannot use this map with this device”

Luke_newton9Luke_newton9 Posts: 3 [Apprentice Traveler]
edited October 23 in Built in car navigation
Whenever I put the SD card into the Car the screen is telling me “problem with map you cannot use this map with this device” is there anyway of fixing this issue.

Thanks
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  • DougLapDougLap Posts: 3,368 Superuser
    Hi @Luke_newton9

    Hopefully @lampard can help you tomorrow and sort your map out.

    Doug
  • lampardlampard Posts: 4,315 TomTom Moderator
    Hi @Luke_newton9

    Welcome to the Community! You already have the maps to download on your device, simply follow the public FAQ here to redownload them.

    Hope this helps!

    Regards, lampard
  • Luke_newton9Luke_newton9 Posts: 3 [Apprentice Traveler]
    Hi thanks for replying and helping me out but I’ve followed all the steps and now I’ve got non of the maps downloaded I’ve only got voices and quickGPSfix Data on the SD?

  • DougLapDougLap Posts: 3,368 Superuser
    Hi @Luke_newton9

    You will probably need to wait for @lampard and he will not be back on until Tuesday.

    Doug
  • Luke_newton9Luke_newton9 Posts: 3 [Apprentice Traveler]
    Just gone on now and it was all there inserted SD Card into car and is all up and working now. Thank you so much for your help guys I appreciate it a lot thanks.
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