Runner 3 Will not Sync Activity
humeross
Registered Users Posts: 2 
Apprentice Seeker
Apprentice Seeker
This is now beyond a joke. I have totally lost my patience with this watch and i have tried everything to make it work but it still will not sync my activity.
Things i have tried.
disconnecting watch from phone.
forgetting device from bluetooth
uninstalling app and re installing
adding watch as new device.
factory reset watch
nothing works with any consistency. im lucky if i get an activity to sync after 100 attempts.
so after i factory reset my watch it set it back to version 1.3.255 and will not let me update it.
Why?
and even with the reset the device still wont sync.
I really hope someone can help because even trying to get in contact with a customer service adviser via the webpage is impossible
Things i have tried.
disconnecting watch from phone.
forgetting device from bluetooth
uninstalling app and re installing
adding watch as new device.
factory reset watch
nothing works with any consistency. im lucky if i get an activity to sync after 100 attempts.
so after i factory reset my watch it set it back to version 1.3.255 and will not let me update it.
Why?
and even with the reset the device still wont sync.
I really hope someone can help because even trying to get in contact with a customer service adviser via the webpage is impossible
0
Answers
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Hi humeross
Sorry to hear that! Did you already sort this one out? I see that you were managed to sync the activities to your account today. For future reference, please make sure to check out the article here: Re-uploading the activities using Sports Connect/Sports App (Android/iOS)
Cheers, lampard0 -
Yes for some miracle reason it syncs this morning after 4 hours of failure last night.
So no it's not resolved0
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