Lifetime traffic due to expire 1 month after purchase

treborniloc Registered Users Posts: 1
Apprentice Seeker
edited December 2019 in TomTom Services
just bought a tomtom via 52. says it comes with 3 month speed camera trial & lifetime traffic. i switch it on for the first time on 22/10/2019 and see that they both expire on 18/11/2019. this cant be right, what should i do?


  • dhn
    dhn Posts: 33,382
    Call support to straighten out the subscription:

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • lampard
    lampard Administrators Posts: 5,944
    Hi @treborniloc

    Welcome to the Community! I've added the correct subscriptions on your device, please follow the steps in the comment here. Please make a factory reset on your device and then activate the services to apply the changes.

    Thanks, lampard
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