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Answers
Superuser
Assuming the cable is the one supplied with the device does the following help:-
https://uk.support.tomtom.com/app/answers/detail/a_id/16339/related/1
Doug
Superusers
@raespille
There are Many Tomtom Start Models ???
The First generation Tomtom devices (NAV2 Devices) connect using Tomtom Home....
Here... http://uk.support.tomtom.com/app/answers/detail/a_id/7448/~/installing-tomtom-home
The 2nd & 3rd generation Tomtom devices (NAV3 & NAV4) connect using MyDrive Connect....
Here... https://www.tomtom.com/en_gb/mydrive-connect/
The Lateset generation Tomtom devices (NAV5 Wi-F) normally connect using Wi-Fi
Here... https://discussions.tomtom.com/en/discussion/comment/1676662/#Comment_1676662
But If your Wi-Fi is not available or is slow/unstable/unreliable see Option 2 how to connect using USB in the link above....
IMPORTANT be aware if Googling/Seaching for Tomtom sites
Several scam Tomtom sites have popped up recently make sure you are using a genuine Tomtom site....
ATB YFM