i cant seem to get my start to connect to any computer

raespille

the lead only charges to the device does not connect to computer

DougLap

Hi @raespille

Assuming the cable is the one supplied with the device does the following help:-

https://uk.support.tomtom.com/app/answers/detail/a_id/16339/related/1

Doug

YamFazMan

Hi
@raespille

There are Many Tomtom Start Models ???

The First generation Tomtom devices (NAV2 Devices) connect using Tomtom Home....
Here... http://uk.support.tomtom.com/app/answers/detail/a_id/7448/~/installing-tomtom-home

The 2nd & 3rd generation Tomtom devices (NAV3 & NAV4) connect using MyDrive Connect....
Here... https://www.tomtom.com/en_gb/mydrive-connect/

The Lateset generation Tomtom devices (NAV5 Wi-F) normally connect using Wi-Fi
Here... https://discussions.tomtom.com/en/discussion/comment/1676662/#Comment_1676662
But If your Wi-Fi is not available or is slow/unstable/unreliable see Option 2 how to connect using USB in the link above....

IMPORTANT be aware if Googling/Seaching for Tomtom sites
Several scam Tomtom sites have popped up recently make sure you are using a genuine Tomtom site....

ATB YFM