Device not found
I've tried to search through the forum and did not find answerings to my question (I suppose there'll be, for sure).
My Rider 400 (serial KD) doesn't want to connect to my laptop (but My Drive says it's connected!). When I want to update my Rider it says it has problems to connect. I've tryed all what I've found in the support web (just us the right USB cable, uninstall the network adapters, reinstall My Drive,...) and it still doesn't recognize it, so I can't update it in my Windows 7 service Pack1.
Any suggestions?
Thanks!
Answers
Welcome to the Community! I see that there is pending download for the latest navcore in the queue for your device which means the device was recognized by the computer as well as MyDrive Connect. Follow the steps below and let us know what kind of the error message you get if it fails to recognize or download the content:
Hope it helps!
lampard