Tomtom runner 3 uploading issue
I recently experienced some issues with poor battery life and decided to do a factory reset as per previous discussions on these forums. Thinking everything was fine, I did a freestyle activity the next day and noticed that there was a problem with uploading. Upon uploading/syncing the activity, my browser/phone app has given me fitness points points for the exercise that I have accrued for the day, but has not uploaded the actual activity (including my times, heart rate metrics etc.). Instead I have the big fitness points on the top saying 750, despite not actually having any registered freestyle activity today.
I have followed previous advice on similar issues by finding the .ttbin files, however I cannot find these on my phone nor my PC. Is there any solution to this?