watch is blocked — TomTom Community

watch is blocked

passoa55passoa55 Posts: 1 [New Seeker]
Hi my watch is blocked
i connected it on my pc, is loading but can't do anything with it eve when I try to push on the button;
still can see the time and date but can't do anything else;
tried to reset it but does not work;;;
what else can I do?
thanks for your advice

Answers

  • tfarabaughtfarabaugh Posts: 15,819 Superusers
    I would try to perform a reset on your watch using the recovery mode, follow these steps:

    1. Place your watch in the dock before you connect the dock to the computer.
    2. On your watch, move DOWN but keep the button pressed. If the USB port on your computer is not easily accessible, connect the dock to the computer without the watch. Then move down from the clock screen while you slide the watch into the dock.
    3. Connect the dock to the computer. Keep pressing the button until your watch shows tomtom.com/reset.
    4. Release the button and wait for Sports Connect to show Update.
    5. Click Update in Sports Connect.
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