TomTom Launches the GO SUPREME Edition
VikramK
Posts: 12,174 
Moderator
Hello All,
We have launched the TomTom GO Supreme in Australia and New Zealand as our new high-end navigation device.
The product has the GO Essential hardware (GO 520/620) but includes the same feature set as the GO PREMIUM. Later this year the plan is to launch the product in North America as well.
Highlighted Features-
Thank you and drive safe!
-Vikram
We have launched the TomTom GO Supreme in Australia and New Zealand as our new high-end navigation device.
The product has the GO Essential hardware (GO 520/620) but includes the same feature set as the GO PREMIUM. Later this year the plan is to launch the product in North America as well.
Highlighted Features-
- Updates via Wi-Fi® – World maps and software
- TomTom Traffic and Speed Camera Alerts
- Last Mile Navigation and Find My Car
- IFTTT Integration – syncing agendas, connecting to smart home devices, interacting with virtual assistants and sending notifications
- Trip Planning with TomTom MyDrive and Road Trips
- Share ETA, Location and Notifications*
Thank you and drive safe!
-Vikram
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Comments
I have my GO Supreme on the same account as an existing GO600. Can I get updates for both machines on that one account?
My GO600 continued to navigate through Brisbane's underground tunnels, I assume by calculating position by last known speed. The Supreme doesn't seem to do that. Is that expected behaviour?
Thanks in anticipation.
Cheers
Superusers
@Ozzi Doug
Check... Tap 4Dot (.... Menu) --> Setting --> Route planning....
Scroll down to Avoid on every route... Is the avoid tunnels switch set to ON ???
ATB YFM
Superusers
Yes, ten device with one account.
Australia
https://www.tomtom.com/en_au/drive/car/products/go-supreme-5-inch/
UK
https://www.tomtom.com/en_gb/sat-nav/car-sat-nav/products/go-premium-5-inch/
Best regards,
Superusers
@swconnell In the UK the 2G service is still available... Built-in SIM Card Life time Traffic etc over GPRS....
In OZ the 2G service has been shut-down... Traffic etc is over BYOC (Bring your own connection) using a Smart Phone....
ATB YFM
I see now., the services are pretty much lifelong as the data connection is through the Mydrive app on my phone.
Superuser
Whilst the 820 with serial number starting FT has been declared obsolete Tomtom have declared that they are still honouring devices sold with Lifetime Updates.
I think the X20 series were first issued in 2007 some 2 years before Windows 7 was released and that is not now being supported by windows. Apple iPhones go out of favour even quicker. Are you suggesting that Tomtom's lifetime is poorer than all the other GPS providers. If you are then I would have to disagree.
I am surprised that he says the unit is only 2 years old. If he is correct then he should contact Customer Support and discuss it with them.
Australia
1300 135 604
Monday-Friday:9:00 am to 5:30 pm AEST
Doug
Superusers
@iosman987
7 years ago I purchased my NAV3 GO 825 Live (19/06/13)
Tomtom were selling the remaining NAV3 stock before the launch of the NAV4 GO 5000
The NAV3 GO 825 Live was at a discount to £128.97 + There was a flyer for Lifetime maps attached to the box with the Website Address and a registration code with a time limit to register the Lifetime map, I think it was 30 days ???
ATB YFM
Thanks my issue has been fixed.
Drive account, it listed both serial numbers correctly but labeled them both GO Supremes. What is the difference between the two if any?
Superuser
It is the same as the GO Premium except it does not have an inbuilt sim but requires connection to a Phone for data.
Doug
On the XXL I could switch from 2D to 3D view by just touching a point on the screen. On the Go Supreme I have to touch the menu button, swipe the screen 3 times, touch the Settings button, then the Appearance button, then the Guidance view button before I can switch between 2D and 3D.
This is not only time consuming but dangerous to do while driving.
Is there a shortcut?
If not this should be corrected in the next software update for safety reasons.
On my XXL my destination arrival time, remaining drive time and remaining miles are all displayed. On the Go Supreme my arrival time and remaining miles or remaining time are displayed but not both. Anyway to get all 3 displayed?
Superuser
If you choose the wide route bar you will be able to display both remaining time and distance at the same time. With the small route bar you can tap on the time or distance to see the other.
Superusers
@diver1948
Welcome to the site....
The available Driving View options are 3D & 2D (Rotate in direction of travel)
Tap 4Dot (.... Menu) --> Setting --> Appearance --> Guidance view
A true North-up Driving view is not an available option on the latest Tomtom devices....
The only true North-up is the North-up Overview panning Map
Tap on the direction of Travel Icon, above the + and - Signs
To toggle between the North-up Overview Planning Map and the Driving Map view chosen in the Setting menus i.e... 2D in direction of travel or 3D
The direction of Travel Icon is thinner more pointed in the 2D in direction of travel or 3D Driving view
The sequence when tapping on the 'Direction of Travel Icon' as I see it... I'm driving using my chosen driving view in the Setting Menus...
For me 2D (In direction of Travel) + Zoom... Based on road type
1st Tap --> North-up Overview planning Map
2nd Tap --> 2D (Indirection of Travel) Max Zoom ???
3rd Tap --> Return to my chosen driving view (2D (In direction of Travel) Normal Zoom
_________________________
Cut & Paste from one of my previous posts
Driving using the North-up Overview Planning Map
My Normal Setting....
2D Rotate in direction of travel
Zoom... Based on road type
I planned and calculated a route
Tapped the direction of travel chevron to select the North-up overview map
tapped the + sign 4 times to set the required zoom level....
Set off on the route....
The cursor that represent the current location does not remain centred like in 2D or 3D
it's sits inboard from the edge of the screen about 20/25 percent and moves around the sides of screen depending on the direction travel, but it always stays on the screen (I think this is to show as much as the route as possible)
The route was about 5 Miles, the zoom level remained normal as for using 'Zoom Based on road type' throughout the journey
_______________________
Re... Journey Time/Distance info display....
As Big says Use the Wide Route Bar
Tap 4Dot (.... Menu) --> Setting --> Appearance --> Route bar Show a wide Route Bar if Possible....
Or
Tap 4Dot (.... Menu) --> Setting --> Appearance --> Route bar --> Arrival Information... Switch between distance and time automatically....
Stay Safe... ATB YFM
The good
IFTTT
Trip stats
Seems a "bit faster" navigating around the device.
Easy access to cancel a route
The Bad
Guidence view: I like 3d...always on, it keeps going back to 2d after I cancel a route and stays 2d ... I have tried all possible setting...unless someone can enlighten
Warning: Unable to set "only when speeding' for red light cameras, it is either Always or Never, all other warnings, I have 3 options, always, only when speeding, never.
The Verdict
If you have the go 520, keep it, no need to upgrade unless you have to or you want IFTT/trip Stats. All the improvements are software related which could have / should have been sent to the 520/620
Speaking of IFTTT as from 8th Oct 2020 any more than 3 Applet will now be a monthly subscription, $3.99 US ...ouch
Superusers
@IMAPOI Try logging out of your Wi-Fi....
I find the Wi-Fi devices are more stable and more responsive in general use when you 'Forget' the Wi-Fi connection
(You can't actually logout you can only 'Forget' the connection)
Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
Tap on your Connected Wi-Fi
Tap (Modify) Icon
Tap (Forget) Icon
Tap (^) Icon Screen top right
To verify the Wi-Fi is OFF Tap 4Dot (.... Menu) screen top right Wi-Fi logo with an 'X'
To Reconnect to Wi-Fi.... For Updating etc....
Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
Tap on your chosen Wi-Fi
Enter your Wi-Fi Password
Tap Done
Tap Connect
Unless you're using a personal My-Fi Hotspot in the car for your data connection, the only other reason for a live Wi-Fi connection is for updating the device... I turn off (Forget) Wi-Fi by default and only login for updates
It's no big deal for updates, you only have to enter your Wi-Fi password.... Tap on the Direction of travel Icon above the + and -- buttons to toggle through the Driving/Planning views....
See... https://discussions.tomtom.com/en/discussion/comment/1726677/#Comment_1726677
More info on Automatic Map Switching
Automatic Map Switching happens at both the Start and End of your journey
With Automatic Map Switching turned on (Default) the device aromaticity changes to the Driving view when the vehicle reaches approximately 10Kph (6Mph) MPH and Automatically switches to the North-up Overview Map on reaching your destination
At the end of your journey....
There are a set of Automatic Route Clearance Rules
As far as I recall....
(1)… When you arrive to destination the route will be cleared (Inside a 50m radius)
(2)… When the last known location is less than 400 meters from your destination AND it has been more than 120 minutes since the user suspend/turn off device, the route will be cleared automatically on the device.
(3)… When the user suspends the device for more than a week, the route will be cleared automatically on the device.
____________________________________
Maybe useful... In the Setting menu
You can turn off the automatic Map switching to the North-up overview map
With "Automatic Map Switching" turned off when you arrive at your destination the device will continue using your chosen navigation screen to show your present location...
Note... you may need to tap the Plus Icon button (Situated Under the 'Direction of Travel' Icon) a couple of times to zoom in for the map detail
(At least it stops the Map switching to the North-up overview map with a zoom level view like the view from International Space Station)
____________________________________
Setting-up... From the main screen
Tap the 4Dot (.... Menu) --> Setting --> Appearance....
Turn off Automatic Map view switching
Tap Blue arrow head Icon ( > ) top right on screen to exit
But unfortunately this has an effect to both ends of the journey.....
If you have turned off Automatic Map view switching
Now whenever you have planned a route, you will have to tap the "Lets Go" banner or the "Direction of travel Icon" the arrowhead above the plus and minus buttons
To switch to your chosen navigation screen
The Map does not switch at either the start or the end of your journey
_____________________________________
There are also three options for the Zoom function.....
(1)..... Zoom into next turn
(2)..... Based on road type... I prefer the zoom set to 'Based on road type'
(3)..... None
From the main screen
Tap the 4Dot (.... Menu) --> Setting --> Appearance --> Automatic zoom....
Choose the required option
Tap Blue arrow head Icon ( > ) top right on screen to exit The 'When Speeding' option is used to give a warning multi tone beep when exceeding the speed limit in a speed limit zone i.e... 20, 30, 40, 50, 60 or 70 MPH Zone or in Fixed, Mobile and Average speed camera zones
You wouldn't be speeding jumping a Red Camera light at speed from stationary... If you ran a Red Camera light at speed that was already displaying a Red Light you would deserve to be prosecuted....
For a general improvement using the Tomtom Speed Cam Database over the default settings
Always use a Computer voice...
Serena or Malcolm in the UK
Also....
From the main screen... Tap (.... Menu) -> Setting -> Sounds & Warnings...
Set... 'Warning Type' to... Read Allowed... (Important... Needs a Computer Voice set in the Voices menu)
Speed Cameras & Hazards... Set to ON
The next 10 Setting ALL set to Always
The next 4 Settings ALL set to ON
The device will now say....
'Fixed Camera'
'Mobile Hot Spot'
'Red-light Camera'
'Accident Black-spots
‘Spoken Traffic delays’
Speed Cams
If you keep a check on the Traffic-bar... The device gives you a visual Warning of the next Fixed or Mobile Speed Camera many miles before you reach the camera
Even more info if in the 'Setting menus' you set up a Wide Traffic/Route Bar
Stay Safe.... ATB YFM
Question on this...would that not "disable" live traffic updates? I tried your suggestion, of turning off wifi and Yes my device was faster
Yes, It worked THANK YOU! Stayed 3d The option to turn on /off is right down the bottom, which I missed stupidly
Agreed
My question is why don't I have 'When Speeding' option for red light speed camera
IE when approaching the intersection and I'm, say 5 km, over the speed limit I receive multi tone beep before the camera
If I'm under the speed limit I would like the warning not to sound
Agreed Yes you are correct, it is free if you are happy with other peoples applets, but if you wish to have your own customised applets a monthly charge will be implemented for 4 or more customised applets.
For me I use tomtom /homeseer for IFTTT, which there are not many applets to select from, thus I need to set my own up
https://ifttt.com/plans
Thank you YamFazMan for your help on this, enjoy your day!
Superusers
@IMAPOI I realize there is a problem with Apple iPhone using iOS 13 and above and the MyDrive app....
If you only need a basic Phone and Data Connection....
You don't need the MyDrive App with it's bells & whistles ....
Just a Straight simple Bluetooth Connection
See... https://discussions.tomtom.com/en/discussion/comment/1727080/#Comment_1727080
Also... You would need Wi-Fi if you're using a personal My-Fi Hotspot unit in the car for your data connection.... Yes you would receive the Red Light warning for both Under and Over the speed limit...
For me I simply just want to be warned there's a Red Light Camera....
Yes I agree... I thought someone else reading your post may think you had to play a monthly fee for ALL of the IFTTT Applets....
Stay Safe... ATB YFM