Gps not working when stopped — TomTom Community

Gps not working when stopped

Hwalker2Hwalker2 Posts: 17 [Master Explorer]
When I stop my car, the map spins around eratically and is not useable.
Happens at every traffic light or halt.
Does not happen I. Google maps or Tom Tom go. Any ideas

Comments

  • JürgenJürgen Posts: 6,110
    Community Manager
    edited October 2019
    I'm afraid the map occasionally rotating on some devices is a known issue. We are already looking into this. Can you let us know what phone this is?
  • Hwalker2Hwalker2 Posts: 17 [Master Explorer]
    I have the same problem. I am using a Motorolla Z3 Play. As soon as I stop for any reason, the map spins in an irregular fashion. When I move a short distance it then relocated. Makes navigation in traffic difficult. The phone displays Go,Waze and Google maps perfectly.
  • DougBrooksDougBrooks Posts: 22 [Master Explorer]
    glad you are looking into this as it is incredibly frustrating
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