How can I fix my Carmin TomTom location?

Gasticket

I have reformatted the card and installed updates but it's still got me located in Wales! 😦
I live in Ireland.
I have put my home location in but that hasnt helped... I'm at a loss now and it's very frustrating.
My car was off the road for 9 months... the TomTom was working up until about 3 weeks ago.

VikramK

Hi @Gasticket

Welcome to the community!

Could you try the troubleshooting advice on this FAQ

Regards
Vikram

Megane_GTLine

Perhaps it has something to do with the GPS Week Number Rollover issue.

As far as I know last april TomTom provided a upgrade/fix for incar navigation systems if needed. The upgrade can affect GPS calculations of your navigation system.

In Dutch there is a special site (https://www.tomtom.com/nl_nl/updates/) for these systems;
* Renault Carminat
* Renault R-link
* Smart Mediasystem
* Opel 80 Intellink

Perhaps you can start with the site;
https://uk.support.tomtom.com/app/answers/detail/a_id/16092