6250 professional route failure!!! — TomTom Community

6250 professional route failure!!!

Why don’t calculate route via MT Blanc Tunnel?
I’ve put one stop before Mt Blanc(France) and another Autoporto Aosta(Italy)...
With the same set up(height, length, weight...etc etc) 6250 professional won’t go thru tunnel. Truck TomTom’s make correct route ( 2017 model).
p1hqfdo9lp7k.jpeg

Best Answers

  • stanislav791stanislav791 Posts: 38 [Renowned Wayfarer]
    Accepted Answer
    th92vfx45suy.jpg


    The problem is this section, I don't travel there, and will you say there are truck bans there?
  • stanislav791stanislav791 Posts: 38 [Renowned Wayfarer]
    Accepted Answer
    45.926832,6.750418

    these are coordinates, check if there is any ban there if you cannot report to map share

Answers

  • Bpnav6250Bpnav6250 Posts: 14 [Apprentice Traveler]
    5ru03fpaxc3b.png
    hun6kpi3ssbw.png
  • Bpnav6250Bpnav6250 Posts: 14 [Apprentice Traveler]
    Tomtom instaled on my truck( maps from 2017), works fine...but the new 6250... from the same place, old one take correct route but the new one not
  • DougLapDougLap Posts: 6,131
    Superuser
    Hi @Bpnav6250

    On a recent Software update for the car etc units they added a option in Route Planning to enable you to avoid Tunnels. Has your unit the same option and is it got set to avoid.

    Doug
  • Bpnav6250Bpnav6250 Posts: 14 [Apprentice Traveler]
    No, my unit is not set to avoid tunnels. if you take a closer look at picture posted, you will see the route calculated goes thru another tunnel, Freujus Tunnel.
    57w5bxlmeffg.jpg
    Dark blue indicates tunnels.
    On “Route Planning” is set to avoid always “unpaved roads”.
  • stanislav791stanislav791 Posts: 38 [Renowned Wayfarer]
    Accepted Answer
    th92vfx45suy.jpg


    The problem is this section, I don't travel there, and will you say there are truck bans there?
  • stanislav791stanislav791 Posts: 38 [Renowned Wayfarer]
    Accepted Answer
    45.926832,6.750418

    these are coordinates, check if there is any ban there if you cannot report to map share
  • Bpnav6250Bpnav6250 Posts: 14 [Apprentice Traveler]
    No, it’s no ban there for HGV. Just passed 2 hours ago. It is Route National 205 and is no restriction for HGV
    btokbtzqbnou.jpeg
  • stanislav791stanislav791 Posts: 38 [Renowned Wayfarer]
    Okay, I reported an error
  • Bpnav6250Bpnav6250 Posts: 14 [Apprentice Traveler]
    It seems it the same problem on N205 (France) on the way back from Italy to France via MT Blanc, bcs when I try to create a route from Aosta(aprox 40 kms away from MtBlanc) to Reims My 6250 won't calculate route via MtBlanc, instead calculate a route via Torino---Tunnel Frejus...
    I'm very dissapointed about this device 😒
  • GazibarevGazibarev Posts: 95 [Supreme Trailblazer]
    Same problem in Germany. After last map update highway A98 from the border with Switzerland (Rheinfelden) , to the A5 (Basel). Shows that it is completely banned for trucks, but in fact it is not, and never has been. I go from there every week.
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