No maps installed
hard reset on device doesnt fix ( hold button till drumroll )
cant use menu on device to factory reset as it constantly shows no maps available screen
mydrive connect shows the map stored on the device...but NO option to uninstall it.
no live chat to talk to someone and the phoneline times are really appalling as 99% of people are at work in those times and wouldnt be allowed to faff around at work on the phone and computer with their satnav anyway.