No map updates offered for the START 20 device / Serial number starting AP

Gabriel_n1
Registered Users Posts: 1 
New Traveler

New Traveler
Hi. I have start 20 model 4EN42. It doesn’t show any map updates and they are a few years old... is this one still supported? Serial number starts with AP. It updates all software but does not show any map updates.
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Comments
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Hi @Gabriel_n1
Welcome to the community!
Your Start 20 is still supported for map updates. I reviewed your device details in the backend and I find there is no active subscription for map updates.
If you order a yearly map update service on our webshop you will see new maps under downloads in MyDive Connect.
Thanks
Vikram0 -
I am having a similar problem with Start 20 with Lifetime Maps. Serial # AP... I'm having difficulty updating to 1040. I haven't used in a few years and now out of date?0
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