New to Map Share Reporter Tool: Map Error fix in 'Pending' phase? — TomTom Community

Map quality

New to Map Share Reporter Tool: Map Error fix in 'Pending' phase?

ottawamapsottawamaps Posts: 4 [Apprentice Seeker]
edited October 2019 in Map quality
Hello, I am new to the Map Share Reporter tool. I was wondering what the expected review period is for street type and address errors ? I submitted a total of 7 needed changes in the same area last week, with backup sources in all my reports. One was 'Accepted' within hours, the rest have remained in pending phase.
Thanks

Answers

  • VikramKVikramK Posts: 10,428 Moderator
    edited October 2019
    Hi @ottawamaps

    Could you post the report id's here? I can forward them to be reviewed by our team.

    Thanks
    Vikram
  • ottawamapsottawamaps Posts: 4 [Apprentice Seeker]
    VikramK wrote: »
    Hi @ottawamaps

    Could you post the report id's here? I can forward them to be reviewed by our team.

    Thanks
    Vikram

    Hi ViramK,

    The report IDs are:
    7efb1f7f-45cc-4068-b5e7-392007044afc
    6863e74b-ba8d-4eab-bafe-66433fcb4017
    9b0ad412-de58-4c56-b699-1698c36c6a2a
    bd654b5d-b966-4e81-bb96-4444ff19ebf1
    2951e6c3-a5e8-414d-9737-f374fab5fad8
    0f5beee9-33fa-4e59-b93f-8f70ef2be83e

    Thanks
    Nick
  • VikramKVikramK Posts: 10,428 Moderator
    Thanks Nick

    I have forwarded these. I will get back once I have some news.

    Thanks
    Vikram :)
  • ottawamapsottawamaps Posts: 4 [Apprentice Seeker]
    VikramK wrote: »
    Thanks Nick

    I have forwarded these. I will get back once I have some news.

    Thanks
    Vikram :)

    Ok, I appreciate that.
    Thank you.
  • VikramKVikramK Posts: 10,428 Moderator
    Hi @ottawamaps

    Update-

    We have closed 5 anomalies out of 6. There is no source to update this requirement for one remaining case.

    7efb1f7f-45cc-4068-b5e7-392007044afc
    6863e74b-ba8d-4eab-bafe-66433fcb4017
    9b0ad412-de58-4c56-b699-1698c36c6a2a
    bd654b5d-b966-4e81-bb96-4444ff19ebf1
    0f5beee9-33fa-4e59-b93f-8f70ef2be83e


    Except -
    2951e6c3-a5e8-414d-9737-f374fab5fad8

    I can't promise so early but our team will try to incorporate this as well.

    Thank you for your patience :)

    Regards
    Vikram
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