Map share update service not working anymore ? — TomTom Community

Map share update service not working anymore ?

RubachRubach Posts: 244 [Renowned Trailblazer]
edited October 2019 in TomTom Services
Hi there

Since downloading the latest Europe map I cant recall getting a singe kilobyte of map-shares for this map.
When I do updates twice weekly I only receive updates for the Speed Camera Subscription, never updates for the actual map?
I have also tried to soft restart the device as well as clearing cache in My Drive Connect. Still nothing.
Device is a GO Live 5100 with lifetime subscription of world maps and speed cameras.

Best regards John - Trondheim - Norway


  • RubachRubach Posts: 244 [Renowned Trailblazer]
    Ask...and thou shall receive...

    Just did an update and there was the beforementioned map-shares.. 67 kb worth of it. Coinsidental? I think not.
  • CentriumCentrium Posts: 2 [Apprentice Traveler]
    Is there any way to force this update? There is a local road that is closed (physically not there anymore), on the mydrive app and mapshare the road is gone, however on my new Premium 5 the road is still there on the maps.
  • RubachRubach Posts: 244 [Renowned Trailblazer]
    No. Changes will be made to the map when TomTom has the change verified. I believe many such changes actually wont get applied until a new map is released.
  • Dave_KDave_K Posts: 27 [Prominent Wayfarer]
    My recollection is that the updates used to be applied more frequently. Have not seen one for a very long time. For over six months I have been attempting to share a significant speed limit change with zero results.
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