I can't buy a map in Home

Disapointedcustomer
Registered Users Posts: 4 
Apprentice Traveler

Apprentice Traveler
I cet this error 
I tried several times on different days and allways this same message.

I tried several times on different days and allways this same message.
0
Answers
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Hi @Disapointedcustomer
Have you tied going directly to the Map shop on the website.
https://www.tomtom.com/nl_nl/drive/maps-services/shop/travel-map/
Doug0 -
I noticed this possibility but i'am afraid i pay for a map wich i can't use on my device after all and my investment is gone.0
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Hi @Disapointedcustomer
Contact Customer Support to see if you can get a refund.
Nederland (Holland)
020 850 1022
Maandag t/m vrijdag : 09:00 tot 17:30
Don't answer the questions but wait for an agent to answer.
Doug2 -
Thx
Thats a good starter.
Will do asap0 -
It seems there is a something wrong with the ordering system.
TomTom knows about it and is working on a fix.
The young lady on the Phone ordered the map for me and did send me the payment details. After payment i can expect the map in my TomTom Home App on my PC.
Thx for the help. I couldn't find the number myself on the TomTom website.0