GPS signal on watch — TomTom Community

GPS signal on watch

RaquelvenancioRaquelvenancio Posts: 2 [Apprentice Seeker]
edited October 9 in Runner & Multi-Sport
Hello, My watch, even when updated, does not find a GPS signal. It also turns itself off even when it is charged and keeps showing the update signal at all times, even when not connected to the computer. How can I solve this problem?

Mod edit: Translated from Google

Answers

  • lampardlampard Posts: 4,211 TomTom Moderator
    Hi @Raquelvenancio

    Welcome to the Community! Is your watch recognised on the computer? If yes, please perform a factory reset on your watch, download the QuickGPSfix and give it a test run after that with a clear view of the sky. Hope it helps!

    Regards, lampard
  • RaquelvenancioRaquelvenancio Posts: 2 [Apprentice Seeker]
    Já redefini e atualizei o GPS, houve uma melhora momentânea, porém os problemas retornaram na mesma semana. O relógio desliga sozinho quase sempre.
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