GPS signal on watch

Raquelvenancio
Raquelvenancio Registered Users Posts: 2
Apprentice Seeker
edited January 24 in TomTom Sports
Hello, My watch, even when updated, does not find a GPS signal. It also turns itself off even when it is charged and keeps showing the update signal at all times, even when not connected to the computer. How can I solve this problem?

Mod edit: Translated from Google

Answers

  • lampard
    lampard Administrators Posts: 5,954
    Moderator
    Hi @Raquelvenancio

    Welcome to the Community! Is your watch recognised on the computer? If yes, please perform a factory reset on your watch, download the QuickGPSfix and give it a test run after that with a clear view of the sky. Hope it helps!

    Regards, lampard
  • Raquelvenancio
    Raquelvenancio Registered Users Posts: 2
    Apprentice Seeker
    Já redefini e atualizei o GPS, houve uma melhora momentânea, porém os problemas retornaram na mesma semana. O relógio desliga sozinho quase sempre.