Update Start 52 device

Graham1958_gss
Graham1958_gss Registered Users Posts: 1
New Seeker
edited October 2019 in MyDrive Connect
My tomtom start 52 won't update from Mydrive Connect
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  • lampard
    lampard Administrators Posts: 5,947
    Moderator
    Hi @Graham1958_gss

    Welcome to the Community! I see that your START device (ending with serial # 2259) already has latest application installed. Please follow the steps below to clear the cache and restart the download again.
    • If your navigation device is connected to the computer, disconnect it.
    • Right-click the MyDrive Connect icon in the Windows notification area or Apple menu bar and then select Cogwheel > Settings.
    • Select the tab Downloads.
    • Click Empty download folder.
    • Click Save settings.
    • Enable the option 'Download updates on my computer'
    • Restart MyDrive Connect to check for the updates. Click the MyDrive Connect icon in the Windows notification area or Apple menu bar and then click Quit> Start MyDrive Connect.
    Please note: Whenever more than 1 updates are offered by MyDrive, then please update these 1 at a time, not altogether. Even if the download or installation appears to stop or freeze, keep it connected for 4 hours, then check if the download has been completed.Best order to update 1 by 1: (if offered)
    • QuickGPSfix / Navcore (if these updates are offered, they cannot be de-selected)
    • Map
    • Speed Cameras
    Hope this helps!

    Regards, lampard

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