GO 5000 stuck on loading screen

akis_t Registered Users Posts: 4
Master Traveler
Hello, my GO 5000 has been stuck on loading screen, when it starts it does the drumroll sound and displays the "TOMTOM" banner and it stays there for ever, or at least until the battery dies. Holding the power button down for about 15 seconds switches it off. Plugging in the USB from the PC auto-switches it on with the same drum roll and banner on screen, but the PC does not see it. If I switch it on and leave it (not connected to the PC) it will stay on the loading screen forever and eventually drain the battery completely. I initially suspected a bad battery so I replaced it but it still behaves exactly the same as it did before. Is there a way I can salvage this or is it going in the bin? Many thanks