Rider 550 poor audio with SENA 10u intercom (for Shoei Neotec helmet)?

NodrogL

Both brand new but I can only get the Bluetooth on 'Low quality (HSP) - it's inaudible!
I can't get it to utilise High quality (A2DP).
Has anyone else managed to improve the audio from this satnav to their Neotec helmet?

RoadRider

You have to use Advanced Selective Pairing on the SENA 10u to use A2DP.
And I advice you to install the latest Firmware on the SENA 10u.

5.3 Advanced Selective Pairing: A2DP Stereo or HandsfreeWhen you are using a smartphone, sometimes you may need toselectively uses the 10U for A2DP stereo music only or for mobile phoneHands-Free only. These instructions are for advanced users who want topair the 10U to their smartphones with only one selective profile: A2DP forstereo music of HFP for phone calls.
10UIf you have previously paired a mobile phone to the 10U, you must clearthe previous pairing list on both devices: the mobile phone and the 10U.To clear the pairing list on the 10U, please do a factory reset or followingthe pairing list clearing procedure described in section 13.12, "FactoryReset" or 13.9, "Delete All Bluetooth Pairing Information". To clear thepairing list on the mobile phone, please refer to the mobile phone manual.For most smartphones, delete the Sena 10U from the list of Bluetoothdevices in the settings menu.5.3.1 A2DP Stereo Music Only1. Turn on the headset and press the Joystick for 5 seconds until theLED flashes red and blue alternately and you hear multiple beeps.2. Within 2 seconds, tap the Front Button again, then the LED flashesred and you hear "Media selective pairing".3. Search for Bluetooth devices on your smartphone. Select the Sena10U in the list of devices detected on your phone.4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN

RoadRider

You have to use Advanced Selective Pairing on the SENA 10u to use A2DP.
And I advice you to install the latest Firmware on the SENA 10u.

5.3 Advanced Selective Pairing: A2DP Stereo or HandsfreeWhen you are using a smartphone, sometimes you may need toselectively uses the 10U for A2DP stereo music only or for mobile phoneHands-Free only. These instructions are for advanced users who want topair the 10U to their smartphones with only one selective profile: A2DP forstereo music of HFP for phone calls.
10UIf you have previously paired a mobile phone to the 10U, you must clearthe previous pairing list on both devices: the mobile phone and the 10U.To clear the pairing list on the 10U, please do a factory reset or followingthe pairing list clearing procedure described in section 13.12, "FactoryReset" or 13.9, "Delete All Bluetooth Pairing Information". To clear thepairing list on the mobile phone, please refer to the mobile phone manual.For most smartphones, delete the Sena 10U from the list of Bluetoothdevices in the settings menu.5.3.1 A2DP Stereo Music Only1. Turn on the headset and press the Joystick for 5 seconds until theLED flashes red and blue alternately and you hear multiple beeps.2. Within 2 seconds, tap the Front Button again, then the LED flashesred and you hear "Media selective pairing".3. Search for Bluetooth devices on your smartphone. Select the Sena10U in the list of devices detected on your phone.4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN

NodrogL

RoadRider - can't thank you enough mate - TomTom now loud and clear thanks.
I hope I haven't sacrificed other pairing options by doing this.
The TomTom screen did keep going black, even stopped talking to me part way through an instruction - but I remembered reading someone tried switching off the autorotate - locking it seems to have fixed it.
Time to get out and do some more riding...