MyDrive Connect - Outage

Rlink device problem with the map

lyonjl69
lyonjl69 Registered Users Posts: 3
New Seeker
edited October 2019 in Built in car navigation
Hello following an update of my SD card on my myault space, the rlink shows me "you can not use this card on this device europe 619". I tried to update 3 times the SD card but still the same message. Yet my SD card is functional.
Serial number device: IFxxxxJxxxxx
Rlink application version: 11.344.3198541-8059
Could someone help me please?

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  • Carminat
    Carminat Registered Users Posts: 990
    Revered Pioneer
    @VikramK please resolve.
  • lyonjl69
    lyonjl69 Registered Users Posts: 3
    New Seeker
    edited October 2019
    Hi @VikramK

    Thanks a lot.
    I managed to restore a new map into the sd card and erase the existing map that was inside by Renault toolbox since Tomtom Home can’t recognise my device.
    Everything works perfectly now.

    Regards
    Jl

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