TomTom XXL IQ Routes / XXL Classic with 2GB. HANGS on BOOT.

TadTom
TadTom Registered Users Posts: 2
Apprentice Seeker
edited October 2019 in Devices using TomTom HOME
When I connect the
TomTom XXL IQ Routes / XXL Classic with 2GB ( SERIAL NUMBER GL200A0xxxx) 4EP0.xxxxx
to the PC with USB cable, TomHome 2 recognizes it, updates with new software and maps
...and when I disconnect USB, it NO LONGER BOOTS...it hangs n the TomTom logo...

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Answers

  • VikramK
    VikramK Administrators Posts: 14,283
    Moderator
    edited October 2019
    Hi @TadTom

    Welcome to the community!

    On this FAQ please try the steps under- I have a map to download on my account.

    Regards
    Vikram
  • TadTom
    TadTom Registered Users Posts: 2
    Apprentice Seeker
    edited October 2019
    I had done JUST that MANY times. After it reinstalls all software it tells me that the device will reboot and MAY ask me if I wan ti to connect to computer...it never aks...hangs on boot. It never boots to operational mode.

    SO I need to press the button for 15 seconds to make it reboot to USB mode where the computer sees all files on it OK. I even formatted it using different file systems and
    had HomTom PC software resinstall software on it again...it never boots to operational map mode. Just hangs on TomTom screen...

    (btw I am a software engineer)

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